Q&A
Inquiry
- It usually takes 1-2 business days to process your inquiry (excluding public holidays, Saturdays, and Sundays).
- Please be assured that some inquiries may require additional time to process. We kindly ask for your patience as we respond.
- For faster assistance, we recommend checking our FAQ and Customer Guide before submitting an inquiry.
- When submitting a Q&A, please be sure to include your order number for quicker and more accurate responses.
- For After-Sales Service (AS) requests, please provide your order number, certificate or certification number, and attach relevant photos.
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