Notice of Soom Korea integrated website renewal
Thank you for loving our doll.
We sincerely thank you for your continued interest and affection.
We renewed our official website with the brand rebranding to provide a better experience to our customers.
This website renewal has been changed as follows to deliver Soom’s brand identity more intuitively and to allow you to enjoy shopping and content in a more convenient and pleasant environment.
Renewal highlights : Convenience in Newness
“Newness”
Soom Brand Integrated Platform
The Gem, Idealian, and Neor shopping malls have been integrated into one shopping mall (dollsoom.com), so now you can meet all the brands in one website.
Improved UX/UI Design
The shopping environment has been improved to be more intuitive and pleasant with high-quality product images and simple screen composition.
New ‘Archive’ section
An archive space has been created where you can find all the Soom dolls released so far at a glance.
‘Design Store’ Open
We carefully select and suggest various fashion items such as eyes, wigs, outfits, accessories, and brand goods.
Establishment of ‘Soom Creative Lounge’
This is an open space where creators and customers can communicate and interact directly by supporting doll-related exhibitions, events, and small gatherings.
Declaration of Sustainability
Soom Korea pursues ESG management for social responsibility and formalizes changes and practices that can reduce environmental burden as a priority.
“Convenience”
Maintaining existing member information
Existing members can log in with the same ID and password, and member information, order history, and points will be maintained.
Integrated customer inquiry bulletin board
You can inquire through a single Q&A system regardless of brands, and a 24-hour chatbot is also planned to be introduced.
Interest-free layaway & certificate verification service
Soom’s interest-free layaway payment service benefits and certificate verification function that many people use will be maintained.
Faster and more stable server
The website has been upgraded to a faster and more stable server environment to provide a pleasant shopping environment.
Expanded multilingual page application
The multilingual translation page for global customers has also been expanded to provide a better purchasing experience.
In the future, Soom Korea will continue to make changes and attempts
to provide you with a richer experience and emotion.
Please take a look around the newly changed Soom space and we ask for your great expectations and support.
If you have any inconveniences or suggestions for improvement while using our website, please feel free to let us know at any time.
We will review for a better service.
Thank you.
SOOM
